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Call Navigator™
Call Navigator™ uses internet technology to answer automatically all incoming calls, 24 hours a day, seven days a week. This call handling solution
is simple to use - but offers powerful business benefits.
Call Navigator™ works for you automatically - 24/7
Calls are never lost and your business operates more effectively. Your virtual office will be open 24 hours a day, seven days a week. Callers never hear
the engaged tone, as the service can answer multiple calls simultaneously. If you prefer some calls to be sent to our voice messaging service, that, too
is part of the service.
Your company's image is enhanced
Callers get a good impression of your business, thanks to a professionally recorded greeting that's all part of the call answering service. There's only one
number for your callers to remember too.
Call Navigator™ puts you in control
You decide which departments your callers are offered (e.g. "sales", "marketing", "finance" etc - up to a maximum of 81 departments!). Call Navigator™ grows
easily to fit the changing needs of your business.
Callers can reach anyone, anywhere in your business
Each department contains a 'hunt group' of up to 10 telephone numbers that Call Navigator™ will try in turn until the call is answered. You can include fixed,
mobile and even international numbers.
It's easy to make instant changes
By simply logging onto the service via the internet, you can change settings instantly and remotely - from any location. This helps with business continuity
if you need to divert calls to respond to unplanned events such as staff sickness, telephone problems or if you are moving locations. For serious eventualities,
Call Navigator™ can form an invaluable part of your Disaster Recovery plans allowing calls to be taken anywhere.
There's a wealth of 'smart' features
You can have a different greeting and range of options for out-of-hours calls. Call Navigator™ also offers integrated voicemail (with email and SMS alerts),
call announcements and screening, call reporting, telephone conferencing, fax reception and fax to email on the same Call Navigator™ number.
Click here for
more details.
If you need more information about Call Navigator™, see our answers to Frequently Asked Questions.
Try the service now
You can listen to a demo of Call Navigator™ right now by calling 08707 607 687.
IVR, PBX, AVR, PABX, interactive voice response, automated voice response, private branch exchange, switchboard, call management, virtual switchboard
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